It`s a bit tricky, but there are options. If you get a mobile phone with a two-year contract, you expect your phone to be protected in some way, right? However, this is not always true. We`ll be honest and say that in many cases you`ll buy a new phone out of your pocket, but there are a few things you might want to try first. Operators don`t make free phones. You can make cheap, as suggested, eBay or Swappa. Dirty cheap, get a phone at ATT Prepaid or ask for a used phone in a drawer. Also – do you have any insurance? You may have purchased the insurance that T-Mobile offered you with your policy. If you have done this, it may or may not cover your problem, you need to call them and find out. Check your insurance records for the appropriate number you can call. Even if you haven`t opted for your carrier`s insurance, you may find that your mobile phone is covered by another policy (check your home insurance and also ask your credit card company and bank, which often automatically offer mobile insurance). Again, your phone may or may not be covered for malfunctions (as opposed to accidental damage, for example), but it`s definitely worth checking this out before trying to fight your carrier for a replacement.
The problem is that while iPhones are usually sold on two-year contracts, Apple only gives consumers a one-year warranty. So if your iPhone goes down if you`ve had it for more than a year, but before your two-year contract is renewed, you could get stuck in a contract you can`t get out of with a phone that doesn`t work. Take, for example, the case of mobile customers who buy the new iPhone 4S. The cheapest way to get the new handset is a 24-month contract with networks that charge between £43 and £47 per month for a “free” 16GB iPhone 4S on a two-year contract. Dear Maggie, I have an iPhone 3GS. And I just noticed that my phone, which has been working perfectly for two and a half years, now loses its battery charge halfway through the day. And sometimes I just get a black screen and it turns off. I load it, and then it seems to work again.
But this battery life problem is a big pain! You should also stop by your local EE/T-Mobile office and talk to someone. In many cases, operators offer repair or replacement services that are probably not completely free. However, they will be cheaper than getting a new handset, not to mention less hassle than talking to customer service for hours on the phone. Verizon Wireless offers insurance for all devices purchased for its network. You may want to consider purchasing insurance. But honestly, I still think it`s a bit expensive. The total price of a device is $167.76 for the 24 months of a contract. If you have multiple cell phones in the family, as you do, it really adds up. So if your iPhone goes down if you`ve had it for more than a year, but before your two-year contract is renewed, you could get stuck in a contract you can`t get out of with a phone that doesn`t work. However, networks are usually not willing to repair or replace out-of-warranty phones for free.
Verizon isn`t the only company offering insurance for smartphones. There are several third-party smartphone insurance providers, but usually these policies also have a deductible of around $100. I guess if you want to spend $600 on a new phone without a subsidy, the cost of insurance and subsidy may be worth it. But again, I think it`s quite expensive. Unfortunately, this is not the case for many smartphone subscribers. If your device has problems in the first year, you can consider yourself lucky, as the repair is likely covered by the manufacturer`s warranty. But if it`s 13 months in your contract, you can get fooled. Ask Maggie offers some tips on how to protect yourself. And in a second question, there are some tips to keep an old iPhone alive for as long as possible.
Ask Maggie gives you some tips to help you avoid getting stuck with a broken smartphone before your cellular contract expires. Another option is to buy a phone. Go to Best Buy and buy one, or jump on eBay or Swappa. One thing to keep in mind with smartphones is that the credit card company only covers the replacement or repair of the product up to the amount charged for the device on your card. So if you buy a new smartphone under a new cellular contract and you only pay $200 for it, that`s the amount the credit card company will pay you in case of a claim. This means that if your smartphone goes down in its second year of service contract, American Express or anyone else will only credit your account up to $200 if a replacement is needed. In the meantime, it may cost you an extra $400 to replace the phone with a new device outside of the contract. But getting $200 back is better than nothing because you didn`t have to pay for insurance or an extended warranty. Trying to plead a legal case with your carrier can get complicated, and it won`t be worth starting a long legal battle on a phone (at this point, just use that attorney fee to buy a new phone), but some carriers will negotiate with you and maybe even replace your phone.
The question is also whether you can get out of a mobile phone contract prematurely. The thing about cell phone batteries is that they don`t last forever. After a while, all cell phone batteries last less charged. So there is some loss of battery life that everyone can expect with any device over time. Best of all, they`ll come quickly, so your phone will be back on the road in no time (well, not literally, that`s where the whole problem started). And a quick fix is better than most insurance companies can boast. That said, new software updates, such as iOS 5, can help improve how your phone works so that it can extend or maintain battery life. There are also things you can do to make sure your phone consumes less power throughout the day. Our first question is whether or not you have an extended warranty? You have an iPhone and Apple usually only gives a twelve-month warranty on their products (and since you`ve had your phone for fourteen months, you`d be out of luck).
However, if you purchased the extended warranty, you still need to be insured, in which case you can contact Apple Customer Service to resolve your issue (you must find these extended warranty documents before calling). Similarly, most major manufacturers offer a warranty or extended warranty policy for everyone reading this, so regardless of the brand of your mobile phone, you should check this out first. In addition, the insurance comes with a deductible of $99. So if you need to replace your phone, it will still cost you at least $99. That said, Verizon`s service is insurance, not a guarantee. This actually offers more protection than you would get with a basic warranty. For example, if the phone is lost or stolen, or if it is damaged, insurance should cover the repair or replacement of your phone. Read your manufacturer`s verizon insurance terms and phone warranty for more details. Another thing to keep in mind when considering coverage or insurance is to know the difference between the two options. A warranty primarily covers defects in the device, while insurance covers damage to the device and provides coverage in case your device is lost or stolen. So, what should you do? Well, the first thing is that you need to update the software on your phone. It may take some time, so don`t try to do it in the morning before you go to work.
Also, before you start, be sure to do two things: 1. Back up your phone so that in case of any problem, you have saved all your latest music, contacts, SMS conversations, etc. so that they can be restored to your iPhone. 2. Make sure that your iTunes software on your computer is also up to date. Most products come with at least one year of warranty or warranty, but consumers could rightly be upset if a product doesn`t break long after the warranty expires. When this happens, your case belongs to the network or retailer, not Apple. However, networks are usually not willing to repair or replace out-of-warranty phones for free.
The AppleCare+ warranty also applies to accessories that came with your phone. So, if your headphones start vibrating 13 months after you buy your iPhone, you can have them replaced. I also like the AppleCare+ option because it includes software support. In your original question, you mentioned that some of the problems you had with your smartphones were software-related. Software is usually not covered by warranties, so keep this in mind when deciding to invest in insurance or extended warranty. Since 2-year contracts are gone, this is a more affordable option than paying 110% of retail via ATT…